API (Application Programming Interface) - Used to allow various software (such as applications) to communicate and integrate.
Backend Software - Refers to software systems that are internal for the company, and are not customer directed.
Cloud-Based - Refers to a system that is used through the internet.
CRM (Customer Resource Management) - Any software designed to manage interactions with existing and potential customers.
Delivery Notice - A formal notice from a seller to a customer that the ordered items have been delivered.
EDI (Electronic Data Interchange) - Facilitates the communication of information electronically between businesses and systems.
Last-Mile Delivery - Delivery of a finished product directly to the customer, generally coming from a distribution centre or manufacturer.
Short - A delivery in which ordered items did not arrive, or a reduced quantity was received.
SKU (Stock Keeping Unit) - An identification code for a product or service.
Standing Order - A standardized order which is placed every order period, generally includes the products which are always needed and sold quickly.