The Order Portal is an interface that is explicitly designed to allow you to make orders. These orders will link to the software your distributor has, allowing for transparency and rapid order functionality.
If you would prefer to watch a video on how to use the Customer Order Portal, you can click on the video below. Otherwise, continue reading for more detail!
Start by signing in. (Click here for a guide on how to sign in.)
You can click on any of the options, or you can view the details of your recent orders to bring up an invoice in PDF format.
To get to the New Order page, either click the second option on the dashboard or click 'New Order' from the Order History page. Add products to your order by starting to type your product into the typeahead field. A series of options will come up. Pick your product and type in a quantity, then click 'Add.' You can add as many as you want. There is the option to add a note if need be. At the bottom, there is an optional field for a PO number and a mandatory field for the delivery date. Select a delivery date and, when you are ready, click 'Confirm Order.'
The next page shows you your order details for your review before you submit your order. When you are ready, click 'Submit Order.'
To get to the Standing Order user guide, click here.
The first option will show you all your past orders, sorted by the Order Date. You can change the sort for convenience, or you can use the 'Search' box to look for a particular order, too. You can create a new order from here by clicking on the green button above the Order History table. To view the invoice attached to an order, click the 'Open' button next to the order you want to see.
To adjust your settings, go to the drop-down under your name and click 'Customer Profile'.
Initially you will see your profile information. Scroll to the bottom of the page to see the Settings box.
Here you will have three tabs. The first tab allows you to change your password.
The next tab is for updating the email to which your bills will be sent.
Lastly, the third tab gives you the ability to set emailing subscriptions allowing the customer to receive an order confirmation via email.
For any additional support, contact Routeique™ at email@example.com.