Tech Support

Learn more about the hardware that Routeique supports.

Digital Control Tower (DCT) & Order Portal


The DCT is primarily designed to be used by a Desktop computer with input via mouse and keyboard. Certain areas of the platform have been optimized for usage of touch input via a tablet sized device. While compatible in certain areas, we do not recommend interacting with DCT via a phone sized device.

Routeique is designed to support the latest version of Google Chrome.

Routeique may be compatible with the latest version of the following browsers:

  • Firefox

  • Edge

  • Safari for macOS

  • Safari for iOS on iPads

  • Chrome for Android

Other browsers will be able to view the platform or data. If you do not use the latest version of an above browser, or if you use a different browser, Routeique or some features of Routeique may not work as you expect, or at all. Routeique does not officially support Internet Explorer.

Zebra Browser Print Labels

DCT will communicate with Zebra’s Browser Print functionality to print SKU labels & Shipping Labels.

Routeique DCT provides support for Zebra’s Browser Print functionality for label printing. This allows it to be compatible with several other models of Zebra mobile printers as well. However, the models below are officially tested and supported:

  • Zebra ZD620

  • Zebra RT400

Lot Labels 

The lot labels in Routeique are generated into a PDF file. These are formatted to print on any printer that utilizes a 4x3” label.

Routeique Mobile App - Handhelds & Vehicle Mounted Devices

Supported consumer devices include:

Mobile Bluetooth Printers

Routeique’s mobile application supports printing on 4” Zebra printers. The following device is officially tested and supported though other Zebra in the series printers may work.

  • Zebra ZQ521

Mobile iOS AirPrint Capability

Routeique’s mobile application supports printing PDFs via Apple AirPrint.

*Supported versions are subject to change at Routeique’s discretion.