User Permissions

Use roles & permissions to provide your team the access they need to Routeique.

Our Roles & Permissions make it easy for you to setup accounts for your team. 

The roles are:

  • Back Office
  • Order Desk
  • Sales Representative
  • Warehouse Manager
  • Driver

System Access by Role

  Back Office Order Desk Sales Representative Warehouse Manager Driver
System Access          
Digital Control Tower ✔️ ✔️   ✔️  
Customer Order Portal ✔️   ✔️    
DMS Mobile App ✔️   ✔️   ✔️
IMS Mobile App ✔️     ✔️  

Permissions by Role

  Back Office Order Desk Sales Representative Warehouse Manager Warehouse Team Member Driver
Permissions            
Create/Edit Products ✔️          
Manage Price Plans ✔️          
Import Data ✔️          
Export Data ✔️          
Manage Inventory ✔️ ✔️   ✔️ ✔️  
Create Orders ✔️ ✔️        

Schedule/

Reschedule Orders

✔️ ✔️        

Unschedule/Cancel Orders 

✔️ ✔️        
Adjust/Update Orders ✔️ ✔️       ✔️
Deliver Orders ✔️ ✔️       ✔️
Create/Edit Reports ✔️ ✔️ ✔️ ✔️    
Manage Users ✔️          
Update Order Attributes ✔️ ✔️        
Update Order Reference ID ✔️ ✔️        
Update Order Group Name ✔️ ✔️        
Delete/Deactivate Order Groups  ✔️ ✔️        
Add Order to Order Groups ✔️ ✔️        
Update Orders on Order Groups  ✔️ ✔️